On differentiation preventing commodification

๐Ÿ’Ž On differentiation preventing commodification (acknowledge that it is the availability of substitutes)

We will acknowledge that it is the availability of substitutes – the legitimate alternatives to the offering of our firm – that allows the client to ask, and compels us to give, our thinking away for free. If we are not seen as more expert than out competition then we will be viewed as one in a sea of many, and we will have little power in our relationships with clients and prospects.

Exceprt from: The Win Without Pitching Manifesto by Blair Enns

HT: @rshotton

Facebook Comments

Product Geek?

Join over 5,000 product geeks and get one email every Monday containing the best excerpts I've read over the previous week.

See some of what you're missing...