๐Ÿ’Ž On why rough layouts sell the idea better than polished ones (develop and change as you progress)

There is either too much to worry about or not enough to worry about. They are equally bad.

It is a fair accompli.

There is nothing for him to do. It’s not his work, it’s your work. He doesn’t feel involved.

If he doesn’t like the face of the girl in your rendering, or the style of the trousers worn by the man on the right, or your choice of the car he’s driving, he will reject it.

He won’t see the big idea. He will look at the girl’s face and thing, ‘I don’t like her, this doesn’t feel right.’

It is very difficult for him to imagine anything else if what you show him has such detail.

Show the client a scribble.

Explain it to him, talk him through it, let him use his imagination.

Get him involved.

Because you haven’t shown the exact way it’s going to be, there’s scope to intercept it and develop and change as you progress.

Work with him rather than confronting him with your idea.

Excerpt from: It’s Not How Good You Are, It’s How Good You Want To Be: The world’s best-selling book by Paul Arden by Paul Arden

๐Ÿ’Ž On breaking the hedonic treadmill (appreciate the present)

You could call it the Paul Arden question: “How can people more fully appreciate the magic and wonder they already have around them?” As advertising experts, we are supposed to be the authorities on adding perceived value to things. So we should ask ourselves why the public’s appreciation of most things (especially those things provided by private enterprise) is so woefully low. Ask people about their mobile phone, their Sky+, their broadband connection… goods which would have seemed miraculous to our grandparents… and within a minute or so you’ll be listening to morose complaints about the monthly bill.

It seems to me that, if we were seeking gratitude rather than money, most capitalists would have given up the game decades ago. 60 years ago, under communism, a few million Russians were happy to die for the right to queue for a potato. Today, in a market economy, people who buying a microwave oven for ยฃ70 at 2 o’clock in the morning complain if they have a three minute wait.

Excerpt from: Rory Sutherland: The Wiki Man by Rory Sutherland