💎 On the danger of prioritising the creative idea over the execution (the importance of craft)

The other big thing I learnt from John is the importance of craft. There is a universal fashion now to talk about the importance of creative ideas. If that means that good campaigns always have some kind of internal logic and coherence to them (even if that’s hard to put into words), I’ll maybe agree. But very often it sounds as if having the ‘idea’ is the only difficult, ‘creative’ bit, and the rest is mere ‘execution’. People respond to ads, however, not to abstract ideas: ads that exist in the full details of how they look, how they sound, the timing of the edit, the camera angles, the soundtrack, the lighting, every nuance of sets and propping and casting… and so on. If there’s such a thing as a ‘creative idea’ (which I doubt, though I don’t have room here to get too philosophical), we only know about it because of the execution that embodies it.

Excerpt from: Eat Your Greens by Wiemer Snijders

💎 On the importance of brands signalling they’re interested in repeat business (tourist restaurant versus local pub)

What keeps the relationship honest, trusting and mutually beneficial is nothing other than the prospect of repetition.

In game theory, this prospect of repetition is known variously as ‘continuation probability’ or ‘w’. Robert Axelrod has poetically referred to it as ‘the shadow of the future’. It is agreed by both game theorists and evolutionary biologists that the prospects for cooperation are far greater when there is a high expectation of repetition than in single shot games. Clay Shirky has even described social capital as ‘the shadow of the future at a societal scale’. Yet businesses barely consider this at all (in fact procurement, by setting shorter and shorter contract periods, may be unwittingly working to reduce cooperation).

Yet there are, when you think about it, two different approaches to business. There is the ‘tourist restaurant’ approach, where you try to make as much money from people on their single visit. And then there is the ‘local pub’ approach, where you make less money from people on each visit, but you profit(?) more over time by encouraging people to come back. The second type business is much more likely to generate that + yield positive sum outcomes then the first.

Excerpt from: Eat Your Greens by Wiemer Snijders

💎 10 things that marketers have taught us about Millennials

  1. Millennials like stuff.
  2. Millennials don’t like other stuff.
  3. Conveniently, all Millennia’s like exactly the same stuff.
  4. Millennials are completely different from every other generation, in that they were born at a different time. That much we can agree on.
  5. We can’t actually agree on when Millennials were born.
  6. Millennials will not persist with anything that doesn’t keep them interested. When writing for Millennials, you must be unceasingly entertaining.
  7. When writing about Millennia’s, you must be unceasingly boring.
  8. Millennials will immediately detect if you’re being condescending, the clever little scamps.
  9. You do not simply ask Millennials what they think, you ‘tap into their mindset’
  10. Millennials don’t like Apple. They don’t like broccoli either, but that’s kids for you.

Excerpt from: Eat Your Greens by Wiemer Snijders